Last updated: July 31, 2026
By registering, logging in, deploying a tenant workspace, or clicking "I agree" at signup, you confirm that you are authorized to accept these terms on behalf of the subscribing organization and that you accept all provisions of this Agreement, including the Reseller Terms in Section 7 where applicable.
"Software" means the Exact Move OS platform, including all web and mobile applications, dashboards, portals, backend services, integrations, AI tools, documentation, and updates.
"Tenant Workspace" means the isolated data environment provisioned for your organization under a subscription.
"Sub-Tenant" means a tenant workspace provisioned under a white-label reseller account.
"Reseller" means a subscriber who has purchased a white-label license to rebrand and resell access to the Software.
Subject to your continued compliance with this Agreement and active payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, revocable, worldwide license to access and use the Software solely for your internal business operations during the subscription term.
You may configure, customize branding within your own workspace, and integrate the Software with third-party services you are authorized to use. You may not exceed the user seats, asset limits, or feature scope of your subscribed plan tier.
The Software, including all code, designs, interfaces, logos, trade names, methodologies, AI models, documentation, and derivative works, is the exclusive intellectual property of the Company and its licensors. No title or ownership interest in the Software is transferred to you under this Agreement.
All trademarks, service marks, and brand identifiers of Exact Move OS remain the sole property of the Company. You may not remove, alter, or obscure any proprietary notices, and you may not use the Company's marks without prior written consent, except as expressly permitted for white-label branding under Section 7.
You retain all rights to the business data you submit to your Tenant Workspace. The Company retains a limited license to process that data solely as necessary to operate, secure, and improve the Software on your behalf.
You agree not to, and not to permit others to:
You are responsible for the accuracy of your account and billing information, for all activity under your credentials, and for compliance with all applicable laws, including data protection and transportation regulations relevant to your operations. You agree to maintain the security of your passwords and to notify us promptly of any unauthorized use.
This Section 7 applies additionally to subscribers who purchase the white-label reseller license.
Upon payment of the one-time white-label license fee, the Reseller is granted a limited license to rebrand the Software under the Reseller's own trade name and to provision Sub-Tenant workspaces to third-party end customers. This reseller license is capped at a ten (10) year term from the purchase date to limit liability ("Limited-Liability Term"), after which the reseller rights expire unless renewed in writing.
Sub-Tenant Activation. A per-Sub-Tenant activation fee applies to each new workspace provisioned under the Reseller account. The activation fee amount is configured in the Reseller's account settings and is collected via the connected payment processor at provisioning.
Revenue Share. The Reseller earns a percentage of recurring subscription revenue collected from each active Sub-Tenant, calculated automatically as the Sub-Tenant subscription amount multiplied by the Reseller's configured revenue-share percentage. The Company remits the Reseller's share and retains the remainder as the platform fee.
Reseller Obligations. The Reseller is the primary point of support and billing relationship for its Sub-Tenants and must (a) ensure each Sub-Tenant complies with this Agreement, (b) not represent the Software as its own proprietary product beyond the permitted white-label branding, (c) not grant rights broader than those in this Agreement, and (d) indemnify the Company against claims arising from the Reseller's Sub-Tenant relationships or end-customer agreements.
Termination of Reseller Rights. Breach of this Section 7, failure to pay activation fees, or unauthorized resale terminates the reseller license immediately, and all Sub-Tenants revert to direct Company subscribers. The Company reserves the right to revoke white-label branding from Sub-Tenants upon Reseller termination.
Subscription fees are billed according to your selected plan tier and billing frequency (monthly, 6-month, annual, or lifetime). All fees are processed through the connected payment processor and are non-refundable except as required by law. Unpaid invoices may result in suspension or termination of access. The Company may adjust pricing upon reasonable notice; price changes take effect at the next renewal after notice.
The Company employs reasonable technical and organizational measures to protect your data and to maintain tenant isolation. Processing of personal data is governed by our Privacy Policy, incorporated herein by reference. You are responsible for obtaining any consents required to submit data to the Software and for data export or deletion obligations under applicable law.
This Agreement begins upon account creation and continues until terminated. You may cancel at any time; cancellation takes effect at the end of the current paid period. The Company may suspend or terminate access for material breach, non-payment, or unlawful use. Upon termination, your license ends, all active sessions are revoked, and you may export your data for a limited period before deletion. The Reseller license term and expiration are governed by Section 7.
The Software is provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by law, the Company's total aggregate liability for any claim arising from this Agreement is limited to the fees paid by you in the twelve (12) months preceding the claim. In no event is the Company liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data. The lifetime reseller license is expressly limited to the ten-year Limited-Liability Term in Section 7.
This Agreement is governed by the laws of the jurisdiction in which the Company is incorporated, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts of that jurisdiction, except where prohibited. Any dispute will first be submitted to good-faith negotiation before litigation.
The Company may update this Agreement from time to time. Material changes will be communicated via the application or to your billing email. Continued use of the Software after the effective date constitutes acceptance of the revised terms.
Questions regarding this Agreement may be directed to the Company through the in-app contact channels or the official support channels published with your subscription. This document is provided for reference and does not constitute legal advice.